Debit Cards
Lost/Stolen Card
If you suspect your card has been lost or stolen, notify us immediately by calling (844) 259-5473. For after-hours support, call (800) 472-3272, option 2 to block your card. You may also contact Mastercard or Visa directly to report your card lost or stolen. Call (800) 325-3678.
Debit Card Fraud
If you suspect fraud on your debit card, notify us immediately by calling us at (844) 259-5473. If it is after hours, you can put a block on your card by calling (800) 472-3272, option 2. You may also send an email. We will contact you as soon as possible.
Credit Cards
If you suspect your credit card has been compromised, please call (800) 883-0131. Customer service is available 24 hours a day, 7 days a week through TCM Bank, N.A., our credit card issuer.
You can also manage your credit card online by logging into your account.